LATEST NEWS
VoiceSage Shortlisted for Outstanding Achievement In International Growth 2013
VoiceSage the leading provider of interactive customer contact solutions – voice messaging and SMS text messaging, has today been shortlisted by the Irish Software Association for Outstanding Achievement In International Growth 2013. Having completed another record breaking quarter with revenues …
VoiceSage Gives Customer Contact Specialist Powerdial The Extra Multi-Channel Edge
Powerdial teams up with VoiceSage to offer an intelligent blend of voice, SMS and e-mail that effectively targets and connects with customers VoiceSage is delighted to announce that specialist tech firm Durham-based Powerdial Services has joined the VoiceSage Partner and …
25% Reduction in Missed Payments with Collections SMS Messaging
Pre-emptive, interactive customer communications enable the home shopping giant to nudge customers into action before they default on their accounts Freemans Grattan Holdings (FGH), based in Bradford, West Yorkshire, is a large home shopping and e-commerce retailer owned by Otto …
VoiceSage New Customer Swift Slashes RPC Costs by 89%
Secured lender Swift says an Interactive Voice Messaging (IVM) and text (SMS) messaging solution from VoiceSage has slashed costs and improved customer service. Eight weeks in and the organisation’s collections department has already reported improved contact rate and costs per …
QVC Keeps Customers Informed About Deliveries with Proactive Customer Contact Solution
The home shopping giant reports that the automated outbound communications solution has paid for itself in savings on stationery and postage alone VoiceSage, the company that enables automated real-time customer conversations, has announcedthat home-shopping giant QVC has deployed an automated …
Irish Tech Firm VoiceSage Rounds off an Award-Winning Year by Securing Further R&D Funding from Enterprise Ireland
Customer communications technology specialist adds new funding to a year that has enjoyed continued sales growth and a major award win at the 2013 Network Computing Awards VoiceSage, the company that enables automated real-time customer conversations, has today announced that …
VoiceSage Appoints New Head of Partner Channel
Strategic appointment further demonstrates VoiceSage’s commitment to fostering strong channel relationships with value-added specialists in key markets VoiceSage has today announced the strategic appointment of a new head of its partner channel, confirming the central role of distributors, value-added resellers …
TEKenable Builds New Automated Voice Survey and Data Analytics System for VoiceSage
Software development house Tekenable has completed a €150,000 contract to build a voice survey and data analytics system for VoiceSage.
VoiceSage is Crowned ‘Contact Centre Product of the Year’
VoiceSage been recognised at the Network Computing Awards for providing innovative solutions that have been instrumental in improving organisational performance.
VoiceSage Welcomes Business Partners to Cross-Channel Communications Debate
VoiceSage is hosting an ‘Invitation Only’ Dinner Debate on ‘The Art of Cross-Channel Communications’ Wednesday 6th November, 2013 at the Mayfair Hotel in London. Senior managers and executives from the likes of Capita, Atos, IBM, Teleperformance, Firstsource, Azzurri Communications and …